Sittercity Reviews
Sittercity Customer Reviews (12)
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Sittercity.com Return Policy?
At Sittercity.com, Premium Membership subscription purchases and renewal fees are non-refundable. The platform does not bill or refund based on account activity. If a user cancels their Premium Membership subscription, they will receive a confirmation email and their account will automatically downgrade at the end of the current billing period. Additionally, Sittercity does not provide refunds or credits for any partial-month membership periods. To cancel a membership, users can downgrade to Basic in their Account Settings if they purchased the Premium Membership on desktop or mobile web. If the Premium Membership was purchased through the iOS app, the subscription can be managed through Apple. As for a shipping policy, Sittercity is an online platform that connects families with caregivers, so it does not involve physical shipping of goods. Therefore, it does not have a shipping policy.
About Sittercity.com Popular Products and Services?
Sittercity.com is a platform that connects parents with caregivers. The primary focus of the platform is on childcare, offering services to find experienced nannies and babysitters. The platform provides various services including occasional help with last-minute needs, date night, and more. It also offers regular support for after-school, weekdays, and weekends. For children with special needs, specialized care is available to meet the individual needs of the child. In addition to childcare, tutoring services are also provided in subjects like math, Spanish, and reading. As the company expanded, it started offering services for those looking for elderly care or pet care. Users can post their job requirements and find the appropriate people. The platform also allows users to find a caregiver that their kids mesh with through the wide array of diverse profiles. The platform is efficient, trustworthy, and has helped many users in a bind. It offers detailed profiles with bio and experience, professional references & parent reviews, multiple background check options, and secure messaging to set up interviews. Users can find babysitting services from over 3,000 babysitters on Sittercity to cover after-school, date nights, and more. The platform also offers services to find babysitters for unique needs like before/after-school sitters, homework help sitters, last-minute sitters, weekend babysitters, weekday babysitters, newborn/infant sitters, date night babysitters, and CPR/First-Aid certified babysitters. The platform is included in some employer benefits and offers both full & part-time availability. It also offers sitters with pre-planned activities. The platform is focused on safety and offers identity verification, fraud prevention, and safety screenings. Over 400,000 connections are made every year through the platform. Users have found their amazing nannies through Sittercity and it has reduced stress tremendously and made it so they can do their job well and reliably. Users absolutely love their Sittercity sitter and have created such a special bond with their kids. They can’t wait for the next time the sitter gets to come over. No one in America ever again has the excuse of 'I can't find a babysitter'. Users can find the care they need from someone they trust. They can find local child, senior, pet care providers that their family will love. They can share their needs & connect with matches in their area. They can start their search for free. The platform is a top choice for finding experienced nannies and babysitters and stands out in the realm of caregiver services, offering comprehensive solutions for various needs. It caters to a wide spectrum of needs and is a reliable platform for finding care services.
About Sittercity.com Payment Method?
Sittercity.com is an online platform that connects families with caregivers. Once a caregiver is hired from Sittercity, the family becomes their employer and is responsible for paying the caregiver based on an agreed-upon rate and form of payment. The terms of payment, including the rate and form, should be agreed upon upfront. Forms of payment could include Venmo, Zelle, Paypal, cash, etc. It's important to note that Sittercity does not get involved in the hiring process or monetary transactions between families and caregivers. They simply provide the platform for families to post jobs, and for caregivers to advertise their services & apply for jobs posted by families. For credit or debit card payments, Sittercity accepts Visa, MasterCard, Discover Card, and American Express. They do not accept international credit cards or prepaid debit/credit cards. For security purposes, they do not take payments over the phone.
About Sittercity.com Prices and Cost?
Sittercity.com offers two types of memberships: Basic and Premium. The Basic membership is free. The Premium membership has three options: a one-month plan costing $35, a three-month plan costing $70, and an annual plan costing $140. These prices are for the membership only and do not include the cost of hiring a babysitter or nanny.
The cost of hiring a babysitter or nanny varies. According to recent data, the average hourly rate for nannies in the US is $22.00 an hour and $21.00 an hour for babysitters. However, these rates can vary significantly depending on the location, the cost of living in the area, and the state's minimum wage laws. For example, in Albany, NY, the typical hourly rate for nannies is $21.50 and for babysitters is $20.00. In contrast, in Austin, TX, the typical hourly rate for nannies is $24.00 and for babysitters is $22.50.
In addition to the hourly rate, families sometimes tip their nannies (54% of families report that they sometimes or always tip their nannies) and compensate them for their travel expenses (50% of nannies are compensated for their travel expenses). Some families might also consider providing employment benefits like paid time off, health insurance, gas money, and mobile phone coverage.
It's important to note that nannies typically work on a full-time or set schedule basis, so parents should expect to pay a weekly or monthly salary based on a calculated hourly wage. On the other hand, babysitters often work part-time or on an occasional basis for several families at a time, and are paid hourly at the end of a shift.
Please note that these are average costs and actual costs may vary. It's recommended to check the latest prices on the Sittercity website.